What material is the spurs/spikes made off?
It’s made of ductile iron, also known as ductile cast iron, is a durable, fatigue-resistant metal due to its spherical graphite structure. and the height adjuster made of carbon steel a flexible material but super strong. Also, our spur is rated for 400 lbs. which makes it a very tough spur besides being light weight.
Why do you recommend this spurs vs the other?
We believe every spur on the market has their own unique characteristics, however, we focus on solving problems that the traditional spurs have not been able to suffice. Certain points such as, the shank or side bar digging into the calf muscle which makes it very painful every time your wear them while climbing a tree, which many climbers complain about. So, we have solved that problem with our flexible carbon steel height adjuster, a feature that not only adjusts the height to your convenient size, but it also bends with the movement of your legs to avoid digging into your calf muscle make in it comfortable to climb. On the other hand, we also included a footplate which you can put on or take off as needed. This feature provides a better balance and distributes your body weight evenly across the footplate to avoid the crow feet which causes the feet to get numb besides being a painful situation, the footplate eliminates this problem while making it more comfortable to climb and more efficient specially if you log trees, climb poles etc.
How am I able to place an order?
After you’ve discovered an item, you’d like to purchase, click on the order button. Make sure you follow the guidelines on the order page. In the event that you are requesting more than one item, please utilize our “add to cart” feature. In-stock goods are usually sent 2-5 business days after we get the order request.
What service do you use to process orders?
All orders requested on our site are handled and carried out through an approved Visa, Master Card, American Express and PayPal procedure. At the point of offering the card information for sale, if it has not expired and is valid, it will be pre-approved and charged when the processing is carried out.
What types of payments do you acknowledge?
We acknowledge and accept and extensive variety of payments including Visa, MasterCard, American Express, Diners Club, Discover Card, JCB international card and in addition PayPal.
What are the costs of shipping?
We provide you with free shipping on all our spurs, to all the lower 48 states in the U.S.
Where are your spurs manufacture, and where do you ship your spurs from?
Our Tree climbing spike-spurs are manufactured in Mexico, but we have a warehouse in Galena Park Texas where we ship from, so you will have your spurs between 2 to 5 business days.
Do you ship to P.O. Box/APO address?
As of now, goods ordered can’t be shipped to P.O. boxes and/or APO
When will you be able to process the order(s) I requested?
After we’ve successfully received your payment for the item(s) you ordered you will get an email confirming your payment after you have made a purchase. Next, your order requested will be processed and forwarded out to our warehouse, 2-5 business days after the transaction is complete.
When will you contact me to confirm my order requested?
If the product and/item you requested has alternatives that weren’t outlined when making and order prior to shipping your order, a customer service agent form ironbootfe26.com will email you the specifics of your order and estimated time delivery. Additionally, all normal orders will always receive a confirmation email once your order ships. Please be sure to check your inbox or spam folder when checking for email receipt.
When will I be reached with regarding the delivery?
24 hors after the product and/or item you requested has shipped, we will email you with your shipping details. This gives you the opportunity to effectively track the day-by-day progress of your orders, our shipping organization may call you beforehand about the shipping and delivery to arrange a helpful conveyance time for you and your schedule.
What do I do if my goods are harmed, damaged or faulty upon delivery?
We highly recommend that you thoroughly check the packaging of your item(s) when they arrive, if you have sensed any damage, you ought to make a note of it when signing the delivery form. On the off chance that your item(s) do arrive faulty or damaged, please send photographs to email@example.com immediately (same day) and we will get in touch with you at the earliest opportunity to help you with an exchange.
How do I return a product?
If you happen to be unsatisfied with your purchase products(s) for any reason (other than defective product), you can return it within 30 days upon the receiving of your item. Orders returned are charged on the restocking fee is equivalent to 20% of the cost of the order You (the customer) are liable for any cargo return costs for BOTH directions. (From the facility it was ordered from to you, and back to the stockroom). The total cost of purchase prices minus these fee charges and expenses will then be refunded or sent back to you when the facility processes your product(s) (items must be returned withing 30 days, new, unused, and in original packaging). Refunds will only be provided to the same credit card that you utilized when putting in your order.
Note: If the product has been used, we will not be able to issue a refund, so please make sure you understand this policy before placing an order.